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Court of jurisdiction is Zürich.</p> (EJHC Editorial Team) (Margit Dellatorre) Tue, 06 Apr 2021 13:12:59 +0200 OJS 60 Influencing Factors of Online Health Information Seeking in Selected European Countries <p>Patients’ participation in healthcare requires comprehensive health knowledge and can benefit from online health information seeking behaviours (O-HISB). The internet is a particularly vital source for seeking health-related information in many regions of the world. Therefore, we take a European cross-country comparative perspective on O-HISB. We aim to compare the importance of personal, health(care)-related, and cognitive determinants of using the internet for health-related purposes in four European countries. We conducted online surveys among the German, Swiss, Dutch, and Austrian public and described patterns of health information seeking online. <br />The internet seemed to be a widely used source of health information in the four selected European countries. The explanation patterns of personal, health(care)-related, and cognitive factors differ by country and between selecting the internet as a source of health information and the frequency of online use. Using online media appeared to be more common for women and for current health problems. Respondents’ willingness and competencies are essential for online health information seeking. To prevent the increase of social and health-related disparities, there is an urgent need to support underprivileged population groups and increase motivations and eHealth literacy to use the internet for health-related purposes.</p> Elena Link, Eva Baumann, Annemiek Linn, Andreas Fahr, Peter J. Schulz, Muna E. Abuzahra Copyright (c) 2021 Elena Link, Eva Baumann, Annemiek Linn, Andreas Fahr, Peter Schulz, Muna E. Abuzahra Wed, 19 May 2021 00:00:00 +0200 Vague Language in Online Medical Consultation <p>Online medical consultation has become increasingly popular, while little is known about what features of such service can impact users’ emotions and behaviours. This study looked into the language features of online text-based medical consultation. Specifically, the aim of this paper was to examine the effects of vague language (i.e., non-specific, imprecise language) on health-related uncertainty, and its affective and behavioural consequences, while considering individual differences in regulatory focus. A between-subject (vague language vs. precise language vs. control condition) web-based experiment was conducted (<em>N</em> = 249), where participants in the experimental groups read virtual doctor-patient conversations where the doctor used either vague or precise language. Results showed that vague language induced more uncertainty than precise language (p = .010); such uncertainty was appraised as a danger (<em>r</em> = .18, <em>p</em> = .004) but not an opportunity (<em>r</em> = .01, <em>p</em> = .932), and subsequently led to negative emotions (<em>r</em> = .45, <em>p</em> &lt; .001). No effects were found on behavioural outcomes, and there was no moderation from regulatory focus. The results suggest that online healthcare providers should refrain from using vague language in communication with patients to avoid eliciting uncertainty and subsequent negative feelings. Future research is needed to further examine the behavioural effects of uncertainty and explore factors that could foster the appraisal of opportunity.</p> Linwei He, Eline Smit Copyright (c) 2021 Linwei He, Eline Smit Tue, 06 Apr 2021 00:00:00 +0200